We provide comprehensive PC and notebook computer Service Level Agreements (SLAs), giving you peace of mind that your computer will always be ready when you need it most. With a fixed monthly fee, you can rely on consistent service and support, while also enjoying a discounted hourly rate for any tasks not covered under your contract.
Our PC maintenance plans are designed to suit different levels of needs and budgets, ensuring you always have the right level of protection, security, and support for your computer systems. Choose the plan that works best for you and contact us today to get started—keep your PC running at its best with reliable maintenance and support you can trust.
Keep your computer running smoothly with one of our tailored maintenance contracts. Whether you need basic protection, remote support, or complete on-site care, we’ve got the right plan for you.
The Basic PC Maintenance Contract is the perfect entry-level option for those who want essential protection for their computer without unnecessary extras. With this plan, you receive professional Managed Antivirus Software to safeguard your system against viruses, malware, and other online threats. In addition, your important files are securely backed up with our Secure Online Backup service, giving you unlimited storage capacity. This means you never have to worry about losing your valuable data, whether it’s personal files or critical business documents.
This plan is priced at only $19.95 per month per PC. There is no limit to the size of your backup, but please note that your internet service provider may apply additional broadband charges depending on the volume of data being backed up. If you are concerned about bandwidth usage or charges, we recommend contacting your provider directly for clarification. Our team is also available to answer any questions and guide you through the setup process, making sure your data and device are fully protected.
Note: All prices exclude hardware parts and Goods and Services Tax (GST). Contract terms and conditions apply.
For those who want more than just the basics, our Essential PC Maintenance Contract provides ongoing computer maintenance and proactive support. Under this plan, we take care of your PC or notebook computer by carrying out regular checkups, tune-ups, and installing critical security patches to keep your system running at peak performance. This proactive approach helps prevent issues before they turn into bigger problems, ensuring your computer remains reliable and secure at all times.
The package also includes professional Managed Antivirus Software for robust protection, and you will receive a 10% discount on labour charges (with your approval) for any additional work not covered under the contract. This means you can still enjoy reduced rates when extra support is needed.
All services under this plan are delivered remotely, saving you time and making the entire process convenient and hassle-free. At only $29.95 per month per PC, this plan strikes the right balance between affordability and enhanced protection.
Note: All prices exclude hardware parts and Goods and Services Tax (GST). Contract terms and conditions apply.
Our Support PC Maintenance Contract is ideal for individuals or businesses who want the reassurance of unlimited IT support whenever they need it. This plan includes everything offered in the Essential contract, plus full access to our IT Helpdesk. You will benefit from unlimited phone support and remote IT assistance, ensuring that any issues with your PC are dealt with quickly and effectively, no matter when they arise.
By choosing this plan, you not only receive continuous proactive maintenance, antivirus protection, and updates, but also the confidence of knowing that professional help is just a phone call away. This level of support ensures minimal downtime and maximum productivity for your computer systems.
This package is priced at $39.95 per month per PC and also provides a 15% discount on labour charges (with your approval) for any additional work outside the contract, such as upgrades or special repairs. It’s a complete solution for those who want ongoing IT support without unexpected costs.
Note: All prices exclude hardware parts and Goods and Services Tax (GST). Contract terms and conditions apply.
The Complete PC Maintenance Contract is our most comprehensive plan, designed to cover every aspect of PC support for complete peace of mind. This package includes everything from the Support contract and goes a step further by offering unlimited on-site PC support in Auckland. This means our technicians will come to you whenever on-site service is required, all covered under your fixed monthly fee.
In addition to on-site and remote support, you also benefit from Managed Antivirus Software, secure backups, system checkups, updates, and full access to our helpdesk. This plan ensures your computer is fully protected, regularly maintained, and supported both remotely and in person.
Priced at $59.95 per month per PC, the Complete contract also comes with a generous 20% discount on labour charges (with your approval) for tasks that may fall outside the scope of the service contract—for example, installing a new hard disk or upgrading your memory. This plan is the ultimate all-inclusive solution for clients who want absolute reliability and ongoing professional care for their PCs.
Note: All prices exclude hardware parts and Goods and Services Tax (GST). Contract terms and conditions apply.
Select the plan that best suits your needs and enjoy reliable PC performance at a fixed monthly cost.
Please download and run this remote support. It will allow us to establish a secure connection to your PC & provide remote technical assistance.
Secure VPN Remote Connection Client
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