We provide comprehensive PC and notebook computer Service Level Agreements (SLAs), giving you peace of mind that your computer will always be ready when you need it most. With a fixed monthly fee, you can rely on consistent service and support, while also enjoying a discounted hourly rate for any tasks not covered under your contract.
Our PC maintenance plans are designed to suit different levels of needs and budgets, ensuring you always have the right level of protection, security, and support for your computer systems. Choose the plan that works best for you and contact us today to get started—keep your PC running at its best with reliable maintenance and support you can trust.
Keep your computer running smoothly with one of our tailored maintenance contracts. Whether you need basic protection, remote support, or complete on-site care, we’ve got the right plan for you.
The Basic Server Maintenance Contract provides fundamental protection and monitoring for your server. For just $69 per month per server, we will set up and manage system health monitoring along with automated alerts. This ensures that potential problems such as hard disk errors or performance issues are identified early, before they cause serious damage.
In addition, the plan includes a professional Managed Antivirus Software to safeguard your server against malware, viruses, and online threats. Whenever our system detects that your server requires attention—for example, a security patch installation or hardware warning—you will receive a free email alert. Along with this alert, we will provide clear details of what needs to be done and the approximate cost involved. You will then have full control to decide whether you would like us to carry out the recommended work (*).
This contract is a cost-effective way to keep your server under professional watch, reducing risks and ensuring you are informed about your server’s health at all times.
Note: All prices exclude hardware parts and Goods and Services Tax (GST). Contract terms and conditions apply.
Our Essential Server Maintenance Contract builds on the Basic package, offering a more proactive approach to server care. In addition to health monitoring, antivirus protection, and alert notifications, this contract includes security patch installations and remote server tune-ups. These services help keep your server fully secure, up to date, and performing efficiently, minimizing vulnerabilities that could be exploited.
At only $99 per month per server, this contract provides excellent value for businesses that want a higher level of server reliability. With every patch, update, and maintenance check, you can be confident that your system is being optimized to deliver consistent performance.
As an added benefit, you will also receive a 10% discount on labour costs (with your approval) for any additional work required that is not covered under this contract. This means that even if extra tasks arise, such as configuration changes or upgrades, you will still save on costs while receiving professional support.
Note: All prices exclude hardware parts and Goods and Services Tax (GST). Contract terms and conditions apply.
For businesses requiring unlimited support, our Support Server Maintenance Contract provides a comprehensive solution. This plan includes all the services from the Essential contract—system monitoring, antivirus protection, patch installations, and remote maintenance—plus unlimited remote server support.
This means that no matter how many issues arise, you can count on our team to provide timely and effective assistance, without worrying about extra charges for remote support. Whether it’s troubleshooting, configuration, or resolving unexpected problems, unlimited support ensures that your server continues to run smoothly with minimal downtime.
The package is priced at $195 per month per server and also comes with a 15% discount on labour charges (with your approval) for any work outside of the contract scope. This plan is designed for businesses that want the reassurance of always-available server support at a fixed monthly cost.
Note: All prices exclude hardware parts and Goods and Services Tax (GST). Contract terms and conditions apply.
The Complete Server Maintenance Contract is our most comprehensive “all you can eat” support package, giving you the highest level of server care and reliability. It includes everything from the Support contract—continuous monitoring, antivirus protection, patch installations, tune-ups, and unlimited remote support—plus the added benefit of unlimited on-site support in Auckland.
With this contract, you don’t just get remote assistance; our experts will come directly to your location whenever required, ensuring any issue is handled swiftly and professionally. From troubleshooting to upgrades, you can rely on full coverage without unexpected support costs.
This plan is priced at $295 per month per server and also provides a 20% discount on labour charges (with your approval) for additional work not covered by the contract, such as installing a new disk or upgrading memory (*). It is the ultimate choice for businesses that demand complete peace of mind and professional server management at all times.
Note: All prices exclude hardware parts and Goods and Services Tax (GST). Contract terms and conditions apply.
Select the plan that best suits your needs and enjoy reliable PC performance at a fixed monthly cost.
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